Privacy policy
Last updated November 13, 2026
PrintStudio Connector is a Shopify app made by StickerMint LLC, doing business as Print Studio Co ("we", "us"). This policy explains what information the app collects when a merchant installs it, how we use it, and how it's deleted.
The short version
- We store the option sets you create (field names, choices and prices) and which products they apply to.
- Product-option answers stay in Shopify. If you connect the PrintStudio builder, approved artwork, specifications and verified sticker-order totals are processed by your linked PrintStudio account.
- We never sell or share your data, and we don't use it for advertising.
- Uninstalling pauses the connection. App configuration is erased after Shopify's shop-redaction request; existing production and financial records follow your PrintStudio account's retention rules.
Permissions we ask Shopify for
| Permission | Why |
|---|---|
| Read products | So you can pick products and collections to show an option set on. We only save the IDs and titles you pick. |
| Write products | To store app-owned approved-pack fields and create immutable sticker-pack products at their approved prices when you connect PrintStudio. |
| Write cart transforms | To turn on the PrintStudio Connector pricing Function, which adds option prices to items in the cart and at checkout. |
Additional optional builder permissions let the connector publish approved packs, receive paid-order confirmations, validate sticker quantities, and provide the storefront studio. It does not capture payments or fulfill orders in Shopify.
What we collect
| Information | Why |
|---|---|
| Your store's domain and a Shopify access token | To connect to your store when you use the app. |
| Your option sets: names, fields, choices, prices, and the products, collections and tags you assign them to | To show them in the app and publish them to your store. We copy them into metafields owned by the app in your Shopify store, where your theme and Shopify's checkout read them. |
| Your optional Options Pro subscription status | Read from Shopify to decide which product-option features to turn on. Options Pro payments are handled by Shopify. The free connector requires no Options Pro subscription; your separate PrintStudio software plan and production credits retain their existing PrintStudio billing. |
Customer data
When a shopper fills in your options (for example a name to print), their answers are saved by Shopify as line item properties on the cart and order — the same place Shopify stores any product customisation. The PrintStudio Connector storefront block and pricing Function keep option answers in Shopify. When the optional connector is enabled, paid-order notifications can include line-item properties; ordinary non-sticker lines are discarded and are not forwarded to PrintStudio. Builder artwork and approved order specifications are sent to your linked PrintStudio account to prepare production files. The connector receives only the paid-order fields needed to verify sticker purchases and does not request shopper contact or shipping information. You are responsible for information you ask shoppers to put in their artwork. Contact support for data-access and deletion requests relating to your linked PrintStudio account.
Where data is stored
The app runs on Cloudflare (hosting and database) and connects to Shopify's APIs. Data is encrypted in transit. We don't use any other third-party services, analytics, cookies or trackers on your storefront.
Retention and deletion
We keep your option sets while the app is installed. When you uninstall, your access token is deleted immediately and Shopify removes the app's metafields and pricing Function from your store. Shopify then asks us to erase your store's data 48 hours later, at which point your option sets are permanently deleted. You can also email us to request deletion at any time.
Your rights
Depending on where you are, you may have the right to access, correct, or delete the information we hold about your store. Contact us and we'll respond within 30 days.
Changes
If we change this policy we'll update the date above and, for significant changes, notify you in the app.
Contact
PrintStudio — support@printstudioco.com